In the current environment, the item that you sell will not help you succeed in your business. Also you need to think about building relationships with the buyer. Achieve this relationship by knowing the client, their purchase history, and their preferred payment method. Unfortunately, there is a problem when using several systems,…
The “End of Day” procedure is crucial for every retailer since they need to account for register counts, cash counts, and recorded sales figures. However, when it comes to back-office operations, this is only where the real challenges begin. Entering sales figures manually, processing returned goods, and recording payments from RMH within…
The dream for many retailers is expansion. Going from a successful boutique to three, five, or even ten stores signify progress. Yet, each opening increases the complexity of operations not linearly, but exponentially. Running multiple RMH stores along with a Business Central operation may become very challenging without adequate support infrastructure. In the…
When managing retail chains, inventory management can be quite risky. Not only should you know how much was sold, but you need to know where it was sold. If your RMH stores do not match your Business Central locations perfectly, you will end up with phantom inventories. Your system may tell you…
A beep from a barcode scanner signifies the very essence of retail. It marks the moment when the buyer purchases merchandise and receives their receipt. While the customer has completed the transaction, for the retailer, its lifecycle is only beginning. While many retailers are aware that RMH and BC communicate with one another,…
The back-office operations of a retail business have been akin to living in another world for many years. Whereas the front-end has been operating with the latest technology with electronic payments being used, the accounting operations were still relying on stacks of printed documents, spreadsheet calculations, and endless data entry. The gap…
In the fast-paced era of retail commerce, time is the most precious currency. The difference between a happy client and a missed transaction can boil down to mere seconds – whether it’s that moment of checking the stock, returning an item, or processing the payment transaction. For any retailer who…
Today’s technology quickly bridges the divide between the traditional brick-and-mortar store and the modern back office of the enterprise. Today, it is impossible for businesses to maintain their Point-of-Sale systems in silos without integrating them to the company’s financial operations. It is in such instances that the strength of integration comes to play, especially with the…
For many retailers, the phrase “month-end close” is enough to elicit a collective groan. If you are currently using Retail Management Hero (RMH) as your Point of Sale and QuickBooks as your accounting system, then you are fortunate enough to be utilizing two very powerful systems. However, until now, they were two silos information goes in one but then must be physically transferred…
For the retail business owner, the end of the day should be a time to breathe a sigh of relief, not dread the paperwork. But for thousands of retailers using Retail Management Hero (RMH) and QuickBooks together, the closing process is a tedious task of exporting sales reports from the POS system, formatting…












