With the beginning of a new year comes the setting of new objectives: increasing revenue, improving margins, diversifying channels, or providing customers with a great shopping experience. Many retail businesses begin a new year investing in marketing or launching a new or improved store front. More than that, the most…
Specifically, for today’s retail businesses, providing a smooth customer experience represents more about perfecting the back-end process. It begins with the customer’s click on ‘Checkout’ within Shopify and continues all the way through shipping and invoicing an order within Microsoft Dynamics GP. All these steps would be perfectly efficient if there…




