Connect RMH Store Directly to
Business Central
Skip the middleware bottleneck. Our direct store-to-ERP integration syncs sales, inventory, pricing, and purchasing between your RMH Store POS and Microsoft Dynamics 365 Business Central — in real time.
RMH Store keeps running the POS experience your staff trust. Business Central becomes your central command for everything else.
D365 Business Central
Purchasing · Inventory · Finance · Transfers
RMH Store (POS)
Sales · Transactions · Till Management
Old Architecture
Missing transactions · Inaccurate reports
When Your Retail Enterprise Outgrows Its HQ Layer
As multi-store retailers scale, the gap between what a POS-centric HQ module can do and what an enterprise genuinely needs becomes impossible to ignore. Purchasing, financial reporting, inventory, and inter-store transfers all demand ERP-grade infrastructure — which is exactly what D365 Business Central delivers.
POS-centric HQ for multi-store
Store-to-HQ data passes through an intermediary layer. As transaction volume grows and store count increases, data integrity challenges can follow.
Limited financial reporting
POS-origin HQ systems are not built for dimensional GL posting, multi-entity consolidation, or Power BI dashboards — the reporting depth growing retailers need.
Direct store-to-ERP connection
Each RMH store connects individually to Business Central via x2x RMH BC Cloud — no intermediate layer, no dependency chain, no data drift.
Full ERP-grade command centre
Purchasing, inventory, pricing, transfers, and financial reporting all managed in BC — the same cloud ERP used by thousands of growing businesses worldwide.
Built Direct. No Middleman.
The integration fetches sales data directly from each RMH store and posts it to Business Central. Inventory levels, pricing, and item data flow back from BC to each store. Every data movement is logged, validated, and reconcilable.
From Each Store to BC
Sales transactions, returns, payment tender breakdowns, sales tax details, serialised item records — all validated and posted to BC as proper financial documents.
From BC to Each Store
Updated inventory quantities, pricing changes, new items, promotions, and purchase receipt confirmations — pushed from BC down to each RMH store on schedule.
Validation at Every Step
Each transaction is individually validated before posting. Failures are logged with full detail, never silently dropped. Every record is auditable and reconcilable.
Enterprise Capabilities You Never Had Before
When Business Central replaces the HQ layer, every BC capability becomes available to your retail operation. For most RMH multi-store retailers, this opens entirely new possibilities.
Power BI Retail Dashboards
Live multi-store dashboards — sales by store, by item, by category, by day. Trend lines. Margin analysis. The boardroom intelligence your operation deserves.
ERP-Grade Purchasing
Full purchase order lifecycle in BC — vendor management, PO approval workflows, GRN matching, cost posting. The procurement infrastructure a multi-location retailer needs.
Inter-Store Transfers
Transfer inventory between locations entirely in BC. Each transfer generates proper inventory movements, audit trails, and location-level stock accuracy on both sides.
Full Financial Integration
Every sale posts to the BC General Ledger with proper GL accounts, tax dimensions, and cost of goods. Month-end is a report, not a reconciliation marathon.
Microsoft Copilot AI
Ask BC natural language questions about your retail data. "Which stores are understocked on our top-10 SKUs?" — answered in seconds by Copilot, not a spreadsheet.
Approval Workflows
PO approval chains, transfer authorisations, price change workflows — configurable in BC with email notifications, escalation rules, and full audit trails.
Automated Replenishment
BC's planning engine monitors stock levels across all locations and suggests replenishment orders based on reorder points, lead times, and demand patterns.
Cloud Scalability
BC scales to any number of stores, users, and transaction volumes — no database size limits, no performance degradation. Grow from 3 stores to 30 without re-platforming.
Two Integration Architectures for Different Needs
x2x offers both paths. The right choice depends on your scale, your BC ambitions, and how deeply you want BC to serve as your retail command centre.
| Capability | x2x RMH–BC via Central Classic integration | x2x RMH BC Cloud New direct architecture |
|---|---|---|
| Sales data sync to BC | ✓ Via Central | ✓ Direct, per store |
| Inventory updates to stores | ✓ Via Central | ✓ BC → each store directly |
| Pricing pushed from BC | ✓ | ✓ |
| Intermediate HQ dependency | Requires RMH Central | ✓ None — direct connection |
| Purchasing managed in BC | Partial | ✓ Full PO lifecycle in BC |
| Inter-store transfers in BC | Via Central | ✓ Full transfer management in BC |
| Power BI retail dashboards | Limited | ✓ Full Power BI capability |
| BC Approval Workflows | — | ✓ Configurable in BC |
| Microsoft Copilot AI | — | ✓ Full Copilot access |
| Scales to 10+ stores | Subject to database limits | ✓ Cloud-native, no limits |
| RMH Store continues at POS | ✓ | ✓ RMH Store fully intact |
Both integrations are available from x2x eCommerce. We recommend a free assessment to determine the right architecture for your store count, transaction volume, and business goals.
Questions We Hear From Multi-Store Retailers
These are the exact questions retailers ask before making this move. We answer them with complete technical honesty.
Data Accuracy & Reliability
How do we know our RMH transactions will be complete and accurate in BC?
x2x RMH BC Cloud fetches sales data directly from each RMH store's database using a validated extraction process. Every transaction is individually verified before posting to BC. Any failed records are logged with full detail so your team can review and reprocess — nothing is silently dropped. The integration does not depend on intermediate systems, which eliminates one of the most common sources of data gaps in multi-store environments.
What makes you confident the sales tax and tender reporting from RMH will be accurate in BC?
Each transaction's tax breakdown and tender type are captured at the source — from RMH's transaction tables — and mapped to corresponding BC tax groups and payment methods before posting. The mapping is configurable and validated during implementation UAT. BC then applies its own financial rules to produce the final posted document, giving you two layers of validation: the integration and BC itself.
We want to make sure our sales tax and tender requirements are accurate across all our stores.
x2x RMH BC Cloud handles per-store tax configuration — each store's RMH tax setup maps to the corresponding BC tax posting groups. Multiple tender types (cash, card, split tender, store credit) are mapped individually. During UAT, every tender type and tax scenario is tested against known transaction data before go-live approval. Your finance team signs off on the mapping before the integration goes live.
We want to make sure serialised items are being reported correctly.
Serialised item handling is part of the core item sync and sales posting process. Each serialised unit sold in RMH carries its serial number through the integration and posts to BC with the serial number linked to the outbound transaction. Inventory tracking of serialised items in BC is maintained at the location level, giving you full traceability from purchase receipt to store sale.
What happens if a store's sync fails one night — will we lose that data?
No. The integration maintains a queue of unprocessed records. If a sync run fails — due to network interruption, server maintenance, or any other reason — the records remain in the queue and are processed in the next successful run. Nothing is discarded. Every run's results are logged with timestamps so your team can confirm what posted and when.
Operations & Migration
Will our RMH Store continue running the same way at the POS?
Completely. RMH Store — the POS your staff use every day — is unchanged by this integration. Cashiers continue using RMH exactly as before. The integration works behind the scenes, reading completed transactions from RMH and pushing inventory and pricing back. There is no impact on the RMH Store POS experience.
We already have BC — how different is this from the standard RMH–BC integration?
The standard x2x RMH–BC integration connects RMH and BC through the RMH Central module. x2x RMH BC Cloud connects each RMH Store instance individually to BC, removing the dependency on RMH Central. This gives you direct data flow, full BC control over purchasing, inventory management, and transfers, and access to capabilities like Power BI dashboards and Copilot that are native to BC but inaccessible through a POS-centric HQ layer.
How long does implementation typically take?
Implementation timeline depends on store count, transaction volume, and the complexity of your item and tax setup. Our first implementation completed UAT successfully. We follow a structured implementation methodology: discovery and mapping, configuration and testing, UAT, and go-live. We recommend a free assessment call to give you a realistic timeline for your specific environment.
Can we migrate from our current RMH–Central–BC setup?
Yes. We have built this integration specifically for retailers who are already running RMH with BC (through Central) and want a more direct architecture. The migration path involves mapping your existing BC configuration to the new direct integration, running parallel UAT, and cutting over — while RMH Store continues operating without interruption throughout the process.
What if we want to keep RMH Central running for some functions?
This is a valid transitional approach. Some retailers prefer to run both in parallel during a phased migration — keeping Central active for specific functions while x2x RMH BC Cloud handles the primary data flows. We can design the implementation to accommodate a phased approach. The right architecture for your situation is exactly what a free assessment will clarify.
Is x2x an authorised RMH partner?
Yes. x2x eCommerce has been an authorised RMH partner for over ten years. We have built multiple integrations on the RMH platform and have deep familiarity with both its store and Central modules. This integration was built to serve RMH retailers, not to compete with RMH — RMH Store remains the POS at the heart of every implementation.
Everything We've Published About RMH & Business Central
The Life of a Sale: What Happens to an RMH Transaction After It Syncs with Business Central?
Follow a single transaction from the RMH barcode scan to full GL posting in BC — every step explained.
Read article → AccountingThe End of Manual Retail Accounting: RMH POS Meets Business Central Cloud
How the integration eliminates manual data entry and replaces it with automated financial document creation in BC.
Read article → Sales & ReturnsFrom Cash Drawer to Cloud: How x2x RMH Connector Automates Sales, Returns & Payments
A detailed look at how each end-of-day RMH session becomes structured financial data inside Business Central.
Read article → Inventory AccuracyMastering Multi-Store Inventory: Eliminating Mismatches with x2x RMH and Business Central
Why inventory mismatches happen in multi-store environments and exactly how the integration prevents them.
Read article → Tax & FinanceHow to Set Up Tax, Currency, and POS Posting Groups in an RMH–Business Central Integrated Environment
Technical deep-dive into the tax and posting group configuration that ensures financial accuracy at every store.
Read article → Items & BarcodesHandling Item Variants and Barcodes in RMH and Business Central Integrated Environment
How size/colour variants, multiple barcodes, and serialised items are managed across the RMH–BC integration.
Read article → AnalyticsBoardroom Decisions Backed by Data: The Power of RMH + Business Central Integration
How multi-store retailers can use BC's reporting and Power BI to move from gut-feel to data-driven decisions.
Read article → Real-Time SyncThe Power of Real-Time Inventory Sync Between RMH and Business Central
What changes when inventory data flows in real time — customer experience, ordering decisions, and stock accuracy.
Read article → ProfitabilityHow Retail Leaders Are Reducing Operational Costs with RMH Integration
The operational cost savings that follow when manual processes are replaced by automated integration workflows.
Read article → Multi-StoreSolving Multi-Store Retail Challenges with RMH and Business Cloud Integration
The specific challenges that appear when you go from one store to many — and the integration solutions for each one.
Read article → Customer DataKnow Your Customer: The Power of Syncing RMH POS and Business Central
How customer purchase history and loyalty data flowing from RMH into BC enables personalised retail at scale.
Read article → PricingManaging Price Levels, Promotions, and Discounts Across RMH and Business Central
How to manage complex pricing strategies — customer groups, promotions, volume discounts — across all stores from BC.
Read article → ArchitectureArchitecture of x2x RMH Integration with Business Central Cloud
A technical overview of how the x2x integration is architected — the data flows, APIs, and error handling mechanisms.
Read article → Data FlowFrom Store to Cloud: How RMH Data Flows into Microsoft Dynamics 365 Business Central
Step-by-step explanation of the data journey — from RMH transaction tables to BC financial documents in the cloud.
Read article → Real-Time OpsHow x2x Enables Real-Time Retail Operations with RMH and Business Central Cloud
What real-time integration means in practice — and how it changes the speed of decision-making across your retail group.
Read article → Financial IntegrityWhy Retailers Lose Money Between the Cart and the ERP
The financial leakage that occurs when POS data doesn't map cleanly to ERP records — and how to close the gap permanently.
Read article → Integration StrategyWhy a Purpose-Built POS + ERP Integration Is a Must for Modern Retailers
Why generic connectors fall short and purpose-built integrations that understand both RMH and BC deliver superior results.
Read article → Competitive AdvantageHow Small Retailers Compete with Big Players Using x2x RMH and Business Central Integration
How independent multi-store retailers get enterprise-grade capabilities that match — or exceed — what national chains have.
Read article → Sales ManagementSales Management in x2x RMH Business Central Integration
How the integration handles the full sales management workflow — from RMH POS transaction to BC sales analysis.
Read article → Full Module OverviewModules in x2x-RMH Business Central Integration Solution
A complete breakdown of every module in the integration: what each one does, what data it handles, and how it fits together.
Read article → Product Overviewx2x eCommerce presents: RMH BC Integration
The original product introduction — a foundational read for anyone evaluating the x2x RMH–Business Central integration ecosystem.
Read article →Let's Assess Your Multi-Store Architecture
We'll walk through your current RMH setup, your BC environment, and your store count — and give you an honest recommendation on whether x2x RMH BC Cloud is the right move for your business.
x2x eCommerce · Authorised RMH Partner · 10+ Years RMH Expertise · Toronto, Canada & Sheridan, WY
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