How RMH-Shopify Integration Lets You Run a Real Omnichannel Retail Business

In today’s retail world, customers want a seamless experience-whether they are shopping online via Shopify or walking into your store using a Retail Management Hero point-of-sale system. Still, keeping both sides in sync is easier said than done. When inventory, pricing, and orders live in separate systems, your team does double work-and mistakes happen. That’s where x2xeCommerce’s RMH-Shopify integration comes in. Our solution provides a real-time bridge between your in-store operations and your online Shopify store for unified control, accurate data, and frictionless customer experiences. 

Real-time Inventory & Product Data Sync 

For retailers, one of the biggest challenges is typically how to manage inventory across channels. You sell a product in store, but unless Shopify knows about this, you risk overselling or disappointed customers. 

With x2x: 

• Stock quantities in RMH auto-update within Shopify. 

• Mapping and pushing of products, including matrix items, along with images, SEO data, and product categories, has been done from RMH to Shopify. 

• You can schedule inventory syncs so that updates happen at ideal intervals. 

This will ensure that what is in your stores reflects what customers see online, meaning fewer cancellations, happier customers, and better forecasting of sales. 

Centralized Order Management 

When customers place orders through Shopify, those orders should be processed, fulfilled, and tracked-preferably in the same system your store team depends on. 

This is made possible by x2x’s Order Management Module: 

• Shopify orders can be downloaded into RMH 

• It can also send the fulfillment status back to Shopify  

With this unified order workflow, you’re in-store staff does not have to manually enter Shopify orders, thus reducing the risk of fulfilment errors. 

Price & Category Consistency 

Product data consistency is key. If your prices or categories are different in-store compared to online, there may be customer confusion-or even worse, no sale at all. 

With x2x Integration Solution: 

• RMH departments and categories automatically synchronize with Shopify collections. 

• You can map the RMH fields-like matrix parents, pricing tiers, taxes-to Shopify fields so that everything stays consistent. 

• With scheduled price syncs, promotions, discounts, and updates apply across both platforms without requiring manual effort. 

This reduces data discrepancies and ensures clients will always see correct, timely information relative to products. 

Multi-Store Support – Grow Without Chaos 

Many retailers operate several physical stores and want to utilize each store as a fulfillment hub for their Shopify business. x2x makes this scalable: 

With the RMH Central API, you can map each physical store to a specific Shopify location. 

Inventory and pricing rules can be configured per store for granular control over what is available and where. 

x2x ensures that when an online order is placed, it goes to the correct RMH store for fulfilment, with stock tracking remaining both accurate and efficient. 

This will make it easier to scale, operate a hybrid retail + online model, and be assured your growth is under control. 

Better Reporting & Customer Experience 

When you’re in-store and online systems start talking to one another, you’ll unlock powerful reporting: 

Unified sales data, offline + online, allows analysing trends in the products that are doing best and where the customer is buying. 

It provides real-time inventory visibility to reduce backorders and increase customer satisfaction. 

Uniform pricing and product categories will provide for a seamless buying experience both online and when the customer walks into your store. The result is a better experience for your customers and better insights for your team.  

How x2xeCommerce Makes It Easy 

 Implementation of an integration might sound complex, but x2x keeps it simple:  

Quick Setup of Product Management Portal PMP and Order Manager Module. 

 x2x eCommerce Flexible Synchronization Configurations opt for real-time updates or scheduled syncs-whichever your business calls for.  

It is Scalable for Multi-Stores Whether you have 1 or 10+ stores, x2x supports mapping, pricing, and order logic via RMH Central.  

The Secure & Reliable Data sync is encrypted and x2x provides monitoring dashboards and activity logs to track everything. 

Final Thoughts  

If you run physical stores with RMH and an online Shopify store, trying to manage them separately can be a huge drain on time, accuracy and resources. With X2X RMH-Shopify integration, you get:  

• Unified inventory 

• Seamless order processing  

• Consistent product data  

• Scalable multi-store support  

• Improved reporting and customer experience  

In other words, you get a real omnichannel retail business. Ready to stop juggling spreadsheets and manual updates, and instead scale smarter? The RMH-Shopify integration from x2xeCommerce is your ticket.