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Integration isn’t a nicety in the new digital age, it’s a requirement. When companies use best-of-breed applications to operate from CRM to financials to eCommerce, the issue is getting those applications to communicate with each other well and in a reliable manner. Two ways of accomplishing that are through API-based…

Trust is the foundation of every long-term customer relationship. But in today’s hyper-competitive, fast-paced digital environment, trust is tenuous. One missed delivery, conflicting product data, or a tardy reply can be enough to cause a buyer to leave permanently. So how do companies not only establish trust but sustain it…

In the high-speed world of eCommerce and ERP, even the slightest delay in data synchronization can have a ripple effect: lost orders, irate customers, and ultimately, lost revenue. If you’ve noticed your sales slipping through the cracks, it’s time to identify where the leaks are occurring. Spoiler alert: It may…

In rapid eCommerce, competitiveness means that companies must be efficiently managed, deliver excellent customer experience, and data-driven decisions. Perhaps the most important thing that makes it all possible is real-time data syncing. Inventory management, order fulfillment, or customer personalization, it doesn’t matter which, real-time synching of data between systems is…