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Why Retailers Lose Money Between the Cart and the ERP

Why Retailers Lose Money Between the Cart and the ERP

How x2x RMH–Business Central Integration Turns Sales into Profit, Not Problems as every retail sale is simple in appearance. A customer checks out in RMH, they pay, they leave with their product. Until it becomes financial truth inside Microsoft Dynamics 365 Business Central, that sale is not finished. That is the space between those two systems-RMH and Business Central-when most retailers silently lose money. x2x RMH–Business Central Integration is built to fill in that gap. 

RMH Knows the Sale. Business Central Must Prove It. 

RMH POS captures what happens at the register: 

  • Items sold 
  • Price-cuts and promotions 
  • Returns and exchanges 
  • Means of payment 

Business Central performs the following functions: 

  • Inventory valuation 
  • Revenue recognition 
  • Cost of goods sold 
  • Financial Reporting 
  • Replenishment 

If RMH and Business Central don’t speak the same language in real time, then your business runs on assumptions rather than facts. That’s where the profit leaks. 

The Four Ways Poor RMH–BC Integration Costs You Money 

1. Inventory Becomes Unreliable 

RMH sells the product. Otherwise, if Business Central does not get that transaction immediately. 

  • Ecommerce still shows it as available 
  • Buying doesn’t reorder 
  • Transfers do not generate 

x2x sends every RMH sale, return, and adjustment directly into Business Central, keeping inventory accurate across stores and channels. No delays and no blind spots. 

2. Loss of Control Over Promotions and Price Overrides 

RMH lets store teams to: 

  • Apply discounting 
  • Override prices 
  • Run promotions 

x2x captures just that price information and posts it into Business Central so: 

  • Revenue is correct 
  • Margins are real 
  • Promotions can be analysed correctly 

Without this, your ERP reports are lying to you. 

3. Returns and Exchanges Stay in Sync 

Returns change everything: 

  • Inventory 
  • Revenue 
  • Tax 
  • Customers balances 

x2x ensures that all return and exchange transactions in RMH are systematically mirrored in Microsoft Dynamics Business Central for precise financial reconciliation. 

4. Funds, Cards, and Gift Cards Reconcile Automatically 

RMH monitors types of tenders. x2x posts them into Business Central so: 

  • Bank Reconciliation is clean 
  • Currency discrepancies reduce 
  • Finance trusts the numbers  
  • No more manual matches and surprises. 

Why x2x Is Different from “POS Imports” 

“Most RMH connections are based upon:” 

  • Flat files 
  • Batch jobs 
  • End-of-day posting 

x2x serves as an online data connector between both RMH and Business Central, with: 

  • Real-time Transactions 
  • SKU-level inventory updates 
  • Payment level financial posting 
  • Store-by-store visibility 

Your ERP system becomes your “live command canter,” not yesterday’s report. 

What Retailers Gain With x2x 

Retailers adopting the x2x RMH–Business Central integration benefits with: 

  • Accurate omni-channel inventory 
  • Quicker restocking 
  • Clean financials 
  • Lower shrinkage 
  • Customer satisfaction 
  • Improved decision making 

Most Importantly: They stop losing money between the cart and the ERP. 

Final Thought   

Your store does not fail because consumers quit buying. It breaks down when the systems disagree. x2x helps RMH and Business Central communicate the same language in real-time, such that every sale translates into profits and not problems. 

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