Real Retailers, Real Results
Explore how x2x eCommerce transforms retail with seamless RMH integrations, streamlining operations, reducing errors, and delighting customers for businesses like yours.
How Nexus Cellular Transformed Transactions with RMH-NetSuite
Nexus Cellular’s NetSuite POS took 15 minutes per transaction, driving customers away. x2x’s RMH-NetSuite integration slashed times to 20–40 seconds, ensuring fast checkouts and accurate inventory.
Background
Nexus Cellular, a dynamic mobile retail chain, was known for its wide product range and customer service. But their NetSuite POS system was creating chaos, slowing down their operations and threatening their reputation.
Challenge
Each sales transaction took up to 15 minutes, leading to long queues and frustrated customers walking out. The slow system also risked double-selling serialized items due to delayed inventory updates, creating potential inventory disasters and revenue loss.
Solution
x2x eCommerce swooped in with their RMH POS integrated with NetSuite. In just a day, x2x’s team set up a system that processed sales locally and synced items, inventory, and customer data every 10 minutes, ensuring real-time accuracy.
Results
Transactions dropped to 20–40 seconds, delighting customers with swift checkouts. Real-time sync eliminated the risk of double-selling, ensuring accurate inventory. Staff could now focus on sales rather than system delays, improving customer satisfaction and operational flow, keeping Nexus Cellular competitive.
“x2x’s RMH-NetSuite integration solved our problem immediately, reducing transaction times to seconds!”
– Irfan Bajwa, CEO, Nexus Cellular
