Real Retailers, Real Results
Explore how x2x eCommerce transforms retail with seamless RMH integrations, streamlining operations, reducing errors, and delighting customers for businesses like yours.
How Distinctly Tea Inc. Modernized with RMH-Shopify
Distinctly Tea Inc.’s outdated MS RMS and website hindered operations. x2x’s RMH-Shopify integration and ongoing support streamlined processes and enhanced eCommerce.
Background
Distinctly Tea Inc., a specialty tea retailer with a warehouse and 4 stores, had been using MS RMS since 2006. Their outdated systems struggled to meet the demands of modern retail.
Challenge
An archaic website and manual RMS processes slowed operations, frustrating staff and customers. Lack of eCommerce integration meant missed online sales opportunities, while hardware issues caused frequent disruptions.
Solution
x2x eCommerce provided comprehensive support, migrating MS RMS to RMH POS and integrating Shopify for a modern eCommerce platform. They also upgraded hardware and offered ongoing maintenance, ensuring reliability.
Results
The RMH-Shopify integration streamlined inventory and order management, saving significant time. The modern Shopify store expanded online reach, attracting more customers. Reliable hardware and x2x’s support minimized disruptions, allowing Distinctly Tea Inc. to focus on growth and customer satisfaction.
“x2x’s RMH-Shopify integration saved us significant time and modernized our operations!”
– Peter Barker, CEO, Distinctly Tea Inc.
