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Writer's picturex2xecommerce

A suitable infrastructure for your multi-channel retail business.



Are you looking forward to pursuing a retail business? If yes, you must have been seeking answers to many questions; and if you’re going to adopt a hybrid model selling in-store and online, this list extends further. In such a pursuit, the crucial questions that remain are the solutions that will handle your point-of-sales and online store operations and, even more important, how these solutions will achieve harmony with each other. This article introduces two solutions, Retail Management Hero and Shopify for managing your retail and online operations, respectively, and how the x2x RMH-Shopify integration solution can connect both to bring a unified management experience for improved efficiency.

About RMH

Retail Management Hero is a comprehensive solution offering the capabilities to manage back-office and Point-of-sale activities; it provides inventory management, merchandising, and customer relation functions to help manage daily business activities in a seamless & efficient manner. Furthermore, with its report-generating functionalities, you can gain important business insights to make better and more informed decisions. Some other features of this solution include:


  1. Multi-Language support

  2. Offer offline capabilities (can work without internet)

  3. Single and multi-unit management functions

  4. Customer loyalty and account management

  5. Offer add-ons to support customization

About Shopify

Shopify is a cloud-based online store platform that lets you build and manage ecommerce stores; it offers multiple templates, integrated payment processing, SEO & marketing tools. Furthermore, the Shopify app store contains thousands of apps that cater to different business needs, and if you need customization, you can utilize Shopify API and development tools. Some more features that make Shopify a good ecommerce platform include:

  1. Allow selling on popular ecommerce platforms through integration

  2. Provides many useful tools such as logo maker, QR code generator, and more.

  3. Provides domain and hosting.

  4. Provides tools for insights & Analytics to make informed decisions.

x2x RMH-Shopify integration

RMH and Shopify are two disparate solutions to manage operations in their respective domains. However, since both your online store and physical store utilize the same resources – products, inventory, and even customers in many cases – the need for integration between these two is called for to realize an efficient and unified business management system.


The x2x RMH-Shopify integration solution enables the flow of data between the two solutions and allows managing Shopify from RMH to achieve a more consistent management experience, eliminating the need for manual data input, preventing errors and saving time & resources, thus increasing the productivity of your team. The solution allows you to


  1. Download Shopify orders in RHM.

  2. Fulfill & upload Shopify orders.

  3. Upload simple and matrix products with child items.

  4. Upload product prices & inventory.

  5. Upload invoice.

  6. Upload and assign categories.


Aimed at increasing operations efficiency and increasing harmony between both solutions, the x2x RHM-Shopify solution offers various tools & functions such as:


Scheduler: It lets you schedule different syncing tasks aforementioned; you can select the time intervals for each to set how frequently they occur, allowing the data transfer without any human intervention at chosen time intervals.



Auto uploading: You can upload the invoice and fulfillment to Shopify in real-time, ensuring that your Shopify updates as soon as the order gets processed on RMH.


The x2xecommerce RMH-Shopify integration solution is a comprehensive & flexible solution offering various tools and features to bring an interconnected system between RMH and Shopify; for more details on the solution, check out this article.

Conclusion

It is common today for retail businesses to have a hybrid model; RMH and Shopify are good at catering to the POS, and online store management needs of such businesses. However, converging the two disparate solutions into a more unified management system is crucial. The x2x RMH-Shopify solution lets you sync the data between the two for efficient management of your hybrid retail business, saving t

ime & resources and preventing errors.


The x2x team can help you implement this or any other solution, like x2x RMH-Magento; reach out to the x2x team for any query or a free demo.


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