Finally, here’s our last part of the blog series on 2019 Must-Have features for your eCommerce Webstore. I’m sure you enjoyed reading our previous blogs and hope you have gained confidence to position your webstore for the coming year.
If you haven’t read our previous parts, certainly click on the below links:
2019 Must-Have features for your eCommerce Webstore – Part 1
2019 Must-Have features for your eCommerce Webstore – Part 2
Looks like there isn’t a perfect time to kick start your webstore business. Is there a specific reason? Maybe, but it is the idea that turns your webstore to success.
Here’s the last set of features you would consider implementing for your eCommerce business.
Customer Management
Customer
Searching and sorting features to find customers easily
Viewing customer information and previous purchase details consequently
Easily manage customer accounts
Adding private comments to a customer also
Deleting customer accounts for the reason that they have violated any terms or inactivity
Resetting login passwords of the customer due to loss of password
Easy export of customer information to Microsoft Excel
Viewing customer product reviews
Order Management
Order
Searching and sorting of orders easily with specific values
Consequently managing and updating order statuses
Viewing order and purchase information such as tax, shipping, products, addresses etc.
Viewing billing address maps
Creating and managing custom order status messages consequently
Receiving emails when the order is placed
Availability of exporting orders to Microsoft Excel
Promotion Management
Promo Codes
Creating discount codes
Manage discount codes in contrast with categories, products or brands
Similarly, add discount codes for shipping
Changing discount code status to active and inactive state
Flexibility of changing percentage offer or amount offer
Automatically apply discount codes when a user adds a product to the shopping cart
Set up start date and expiry of discount codes
Also, set up maximum number of discount codes
Availing the code a number of times before becoming inactive automatically
Report
Dashboard View
Interactive dashboard populated with statistics and bar diagrams
Ability for users to change dashboard data in contrast to date ranges
Similarly, dashboards may include store sales by amount, sales order volumes, new customers vs. returning customers, top purchased products, top selling brands, most used discount codes etc.
Dashboards should also contact low inventory reports, available products in warehouse/store, total categories available in store, number of customers, lifetime orders and total revenue
Single Report
Likewise, a single report comprises of sales by date range, low inventory with respect to quantity, top selling products with respect to date range, new acquired customers based on the date filter etc.
SEO Management
Dynamic
Easy to manage dynamic title tag format throughout the webstore
Configuring the dynamic title and META tags for categories, sub-categories, brand and product pages
Specific Title & Meta Information
Configure webstore wide default title and META tags consequently
Configuring the webstore main page and META tags
Furthermore, set up unique title, META tags and URL data for desired content pages, brand, category or product pages
Webstore Settings
Shipping Information
Setting shipping rates based on distance, shipping provider, zone and weight
Specific pricing or percentage of order
Live shipping rates based on shipping location utilizing logistics providers
Setting and managing shipping promo codes or discount codes
Ability to set free shipping on individual items
Activate and deactivate logistics carriers
Payment
Activate and deactivating payment types
Managing authorized payment account settings
Manage PayPal account settings
Allowing Cash on Delivery options
Locations and Tax Details
Managing delivery locations
Manage tax rates for each states by percentage (For e.g. in North America, taxes apply for US States or Canadian provinces)
Activate or deactivate ZIP Codes
Ability to setup email servers and store email addresses
The fields will include server port, server name, usernames, passwords etc.
Administrator Access
Adding or deleting admin logins with username, email and password.
Well, that is it from us! Wishing you a wonderful 2019 and may your business flourish with customers and revenue!
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